Responsible Gaming at gtt999 — Your control, your decision
gtt999 believes that entertainment should always be safe and within limits. We are committed to keeping your gaming enjoyable.
For players aged 21 and above only
gtt999 is a 21+ platform. We strongly discourage underage gambling. If anyone under 21 lives in your household, please use a strong password on your account and make a habit of logging out. Minors cannot create accounts or place bets — this is an absolute rule of our platform.
What is responsible gambling and why does it matter?
Playing online betting and casino games is a form of entertainment — but like any form of entertainment, it needs to have limits. Responsible Gaming at gtt999 means betting in a way that does not negatively affect your daily life, family, or financial situation.
We believe every player has the freedom to make their own decisions. To guide that freedom in the right direction, we provide various tools and support. From deposit limits to self-exclusion — everything is at your fingertips.
Gambling can become a problem when it goes out of control. At that point it causes not only financial harm but also damage to relationships and mental health. That is why becoming aware at the right time and seeking help is very important.
Need immediate help?
If you or someone close to you feels that gambling is becoming a problem, contact us right now.
Our Safety Tools
Deposit Limit
Set a maximum limit on daily, weekly, or monthly deposits. Once this limit is set, you cannot increase it before the specified period ends, but you can reduce it at any time. This is the most effective way to protect yourself from overspending.
Time-Out Break
If you want a temporary break, use the time-out feature. You can temporarily suspend your account for anywhere from 24 hours up to 30 days. During a time-out you will not be able to bet or make deposits.
Self-Exclusion
If you feel you need a longer-term break, choose self-exclusion. Taking this step will completely close your account for a set period (from 6 months up to permanently) and you will not receive any marketing communications either.
Betting History Review
Your account gives you access to view all transactions and betting history. Keep a regular track of your spending — this will help you make informed decisions and identify any tendency to overplay early on.
Reality Check
At set intervals, a message will remind you how long you have been playing and how much you have deposited or withdrawn. This small reminder keeps you connected to reality and helps you maintain a sense of time.
Support Centre
gtt999's 24/7 live chat support team speaks Bengali and is able to give you the right guidance on responsible gaming. Come directly to the chat for any concern or issue.
Warning Signs of Problem Gambling
If any of the following signs appear in you, it is a signal that you may need help.
- You keep playing after a loss to try to win back the money you lost (chasing losses)
- You hide the amount you gamble from family, friends, or your workplace
- You feel restless, irritable, or anxious when you are not gambling
- You are struggling to cover daily expenses yet you continue to spend money on betting
- Your work, studies, or family relationships are being harmed
- You are continuing to bet by taking on debt or selling assets
- You have tried repeatedly to stop gambling but have been unable to
- You are prioritising gambling over sleep, food, or a healthy routine
- Gambling is on your mind all day and you are planning your next bet
- You are gambling to relieve stress, depression, or anxiety
If any one of the above signs applies to you, do not delay — contact us via live chat or email us at [email protected].
Best Practices for Safe Betting
Set a budget. Decide before you play the maximum amount you can spend and stick to that limit. Think of any money lost as the cost of entertainment.
Keep to a time limit. Decide in advance how long you will play each session. Set an alarm and log out when the time is up.
Play for entertainment only. Do not think of gambling as a source of income. Any bet can be lost — that is normal. Nobody can guarantee a win.
Do not play under stress. Betting when you are feeling down, angry, or drunk leads to dangerous decisions. Stay away from your account when you are in that state.
How to Set Limits and Breaks?
You can set responsible gaming tools directly in your account at gtt999. Follow the steps below:
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1
Log in to your account Go to the gtt999 Login page and sign in with your credentials.
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2
Go to Account Settings From the profile menu, select the "Responsible Gaming" section.
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3
Choose your preferred tool Set whichever you need — deposit limit, time-out, or self-exclusion.
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4
Come to live chat if you need help Our 24/7 support team is always ready to help with the setup.
Important Information
- Reducing a deposit limit takes effect immediately
- A 7-day waiting period applies for increasing a limit
- Creating a new account during self-exclusion is not permitted
- Minimum deposit is ৳200 and minimum withdrawal is ৳800
- For any issue, contact us via live chat or at [email protected]
Responsible Gaming — Common Questions
Enjoy gtt999 Safely
Play responsibly and enjoy yourself. See the links below to learn more about our games and services.