gtt999 Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how gtt999 collects, uses, and protects your data.
This Privacy Policy ("Policy") applies to the gtt999 platform and all its related services. When you use the gtt999 website, mobile version, or any other service, you are considered to have agreed to the terms described in this policy. Please read this policy carefully.
1 Scope of Information Collection
gtt999 collects certain personal information from users in order to provide its services. Information is collected under the categories described below.
1.1 Information You Provide Directly
When you register with gtt999 or manage your account, we collect the following information:
- Full name and date of birth (for age verification)
- Valid email address and mobile number
- National ID card or passport details (for KYC verification)
- Address and country of residence
- Financial transaction details (bKash, Nagad, Rocket, Upay, bank account)
- Any other information you voluntarily provide
1.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device identification information
- Browser type, version, and operating system
- List of pages visited and time spent
- Date and time of login and logout
- Information collected through cookies and similar tracking technologies
- Gaming activity information (bet amounts, game types, win/loss history)
2 Purpose of Using Information
gtt999 uses collected information only for the following legitimate purposes. We never sell your information to unauthorized third parties.
2.1 Service Delivery and Operations
- Completing account creation and verification
- Processing deposits and withdrawals
- Providing bonuses, promotions, and cashback
- Handling customer support and resolving complaints
- Ensuring the technical operation of the platform
2.2 Legal and Regulatory Obligations
- Conducting KYC (Know Your Customer) verification
- Complying with Anti-Money Laundering (AML) policies
- Maintaining records as required by applicable law
- Preventing fraud and fraudulent activity
- Ensuring protection of minors and those under age (21+ policy)
2.3 Communication and Marketing
- Sending important notifications related to your account
- Sending information about new bonuses and promotions (subject to your consent)
- Informing you of changes to platform policies
- Conducting research and analysis to improve service quality
3 Disclosure of Information and Third Parties
gtt999 may share your personal information with third parties only in the following limited circumstances. In each case we ensure appropriate data protection measures are in place.
3.1 Authorized Service Providers
We work with certain service providers, such as payment processors (bKash, Nagad, Rocket, Upay, banking partners) and game suppliers. These providers receive only the information necessary to deliver their respective services.
3.2 Legal Requirements
We may be required to disclose information in compliance with a valid order from a court or government authority in Bangladesh or any other applicable jurisdiction.
3.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may be transferred. You will be notified in advance and the same level of protection as described in this policy will be maintained.
3.4 No Sale of Information
gtt999 never sells or rents your personal information to advertisers or for any other commercial purpose.
4 Data Protection Methods
Protecting your personal information is our highest priority. As a secure and reliable platform, gtt999 has adopted industry-standard security measures.
4.1 Technical Safeguards
- All data transfers are secured with SSL encryption technology
- Advanced encryption layers are used for financial transactions
- Regular security audits and vulnerability assessments are conducted
- Firewalls and access controls are in place to prevent unauthorized access
- Sensitive information is stored in hashed and encrypted form
4.2 Organizational Safeguards
- Only authorized personnel have access to user information
- All staff receive training on data confidentiality
- A plan for immediate response to security breaches is in place
- The security standards of third-party service providers are verified
5 Cookies Policy
gtt999 uses cookies and similar tracking technologies to improve the user experience and ensure the functionality of the platform.
5.1 Types of Cookies
- Essential Cookies: Required for core platform functionality — maintaining login sessions, performing security checks.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyze platform usage patterns and improve services.
5.2 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
6 Data Retention Period
gtt999 retains your personal information only for as long as necessary. Retention periods are determined according to the following policy:
- Active account data: for the entire duration the account remains open
- Closed account data: at least five years from the date of closure (as required by law)
- Financial transaction records: retained long-term in accordance with applicable law
- Marketing communication records: until you withdraw your consent
- Technical logs and analytics data: generally retained for up to 90 days
After the designated period, data is securely deleted or permanently anonymized.
7 Your Rights
As a user of gtt999, you have the following rights regarding your personal information. Contact our support team to exercise these rights.
7.1 Right of Access
You may request at any time to find out what information we hold about you and for what purpose it is being used.
7.2 Right to Rectification
If any of your information is incorrect or has changed, you can let us know and we will verify and correct it.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, complete deletion may not be possible if there are legal obligations or ongoing service requirements.
7.4 Right to Object to Processing
Contact us at any time to stop receiving marketing messages or to object to the use of non-essential data.
7.5 Data Portability
You may request a copy of the personal information held in your account in a commonly used format.
8 Protection of Minors
gtt999 strictly follows a 21+ age policy. Our services are only for individuals aged 21 or older. We do not intentionally collect any information from minors.
Age verification is mandatory at registration. If we are informed or have reason to believe that a user is under 21, that account will be immediately suspended and any collected information will be securely deleted.
If a parent or guardian believes their child has registered by mistake, please contact our support team immediately.
9 International Data Transfers
gtt999's servers and service infrastructure may be located in various countries. Your information may be transferred to and stored outside Bangladesh. In such cases we ensure that:
- Transferred data is handled to the same standard of protection
- Data protection terms are included in agreements with third parties
- All transfers are carried out within the scope of applicable law
10 Policy Changes and Updates
gtt999 may change or update this privacy policy from time to time. When changes are made, the following steps will be taken:
- The "Last Updated" date on this page will be changed
- For significant changes, a notification will be sent to your registered email
- Continuing to use the platform after a change means you agree to the new policy
If you do not agree after a policy change, you are advised to contact our support team before closing your account.
11 Contact Us
If you have any questions about this privacy policy, wish to exercise your data rights, or want to raise a concern, please contact us through the following channels.
Speak directly with our support representative. Support is available in Bengali.
[email protected]
For data protection requests, including your account identification and a specific description of your request will help us respond faster.